Thursday 31 October 2013

47 Tips for Corporate Wellbeing Programme Success


You can read the original version of this article we wrote for HR Zone here.
Most corporate wellbeing programmes have a simple objective. To provide staff with knowledge and motivation to make informed lifestyle choices that result in energy, enthusiasm and engagement in all areas of work and life.
A simple objective yes, but sometimes easier said than done, so to help you fast-track the success of wellbeing in your business, here are some tried and tested tips.
1. Have a strategy: No serious business project will succeed completely without a clear strategy.  Your wellbeing programme is no different.  Spend time planning what you want to achieve with the programme, why you want these results, who you are targeting with specific initiatives and how you will monitoring results?
2. Be creative: Corporate wellbeing started with health insurance and gym memberships and now includes dance sessions, resilience workshops, martial arts classes, massages, health assessments and podiatry to name but a few.  For your programme to be popular and be a success, always keep an open mind about what your staff might find most interesting and most beneficial.
3. Build a portfolio of initiatives: Not every element of a wellbeing programme will ignite the passion of every individual in every business.  The most effective wellbeing programmes are made up of a wide range of targeted initiatives with regular review of the portfolio to ensure that all initiatives are relevant and value for money.
4. Consistency is key: Your wellbeing vision for the business needs to be understood throughout the organisation and wellbeing should be a consistent and ongoing feature of company culture.  This is why you need a strategy.  The strategy will dictate the content, tone and frequency of initiatives and communications.  Regular initiatives that are well communicated will encourage maximum numbers of staff to get involved.
5. Tackle popular topics: Most people have an interest in food and drink and how our consumption of various items affects our mood and performance.  A company-wide healthy eating plan combined with some key messages targeted at specific audiences within your business will help staff make sense of the mass of nutrition information out there, and provide them with healthy eating ideas and strategies that they feel are relevant to them, their family and their professional commitments.
6. Get everyone moving: Some people love exercise, some people hate it, and a large proportion of the working population have simply forgotten how good it can feel to get active.  Get staff involved in some shared activities or challenges and remind them that fitness can be fun.
7. Make sure everyone has access to the resources they need, when they need them: Some people procrastinate over making lifestyle changes for years, but when they decide the time is right, they want results immediately.  Help employees take advantage of moments of motivation by ensuring you have a range of initiatives and resources available to tap into when they’re ready and a clear process for them to access these resources.
8. Make use of technology: Printed information still works for many people looking to make lifestyle changes but you also need to provide online resources in the form of text, audio and video clips so that all staff are able to access wellbeing resources in a format that suits their learning style and will also fit their schedule.  Sometimes they might want to read full details of a specific element of wellbeing while at other times they just want to download a podcast of video they can play back later on the train for a quick burst of motivation.
9. Tap into social media: If you can get staff talking positively about healthy lifestyle choices and the benefits associated with these, you can change the tone of conversations around the organisation and help individuals move away from finding reasons not to do what they know is right and instead strive to make the most of every opportunity to enhance their energy levels and performance.  Social media and fitness, healthy eating and mindfulness Apps provide a great way for people to track progress, research information, and communicate with, support and motivate each other.
10. Target individuals: This may sound like a lot of work, particularly if your organisation employs thousands of people, but only by researching the requirements of individuals will you come up with the wellbeing programme that caters for the majority and provides you with the best value for money.  Think creatively about how to gauge demand – this is where a team of wellbeing champions comes into its own for localised research – and you’ll be surprised at how quickly you can pinpoint what will work most successfully.  All businesses have popular characters with their finger on the pulse so make use of these individuals to help you with your research, whether it be structured questionnaires and surveys or informal conversations.
11. Keep people informed: Communicate clearly about your programme keeping staff up to date with what’s on offer and why people should take advantage of your initiatives.  Even the most carefully planned wellbeing programme will have limited results if people aren’t aware of its existence or they’re not clear on why they’d want to participate.
12. Employ creative marketing: It can take repeated exposure to messages before people are motivated to act so broadcast your wellbeing messages from a variety of angles.  Email updates area great but can get lost in the sheer volume that many people are dealing with so supplement these with posters positioned cleverly around your business (toilet doors are a great place to ensure your messages are always seen). 
13. Nudge staff in the direction of wellbeing: Don’t just communicate with information.  A water cooler is a prompt for people to stay well hydrated.  A fruit bowl reminds them to eat their 5-a-day.  Providing staff with pedometers reminds them to keep moving.  When we get busy it’s easy to forget about healthy living or let it slip down our list of priorities.  The more you remind people of the positive choices available to them, the more regularly they will choose to do the right thing.
14. All regular business events should have a wellbeing component:  Staff meetings provide a great opportunities to include wellbeing messages so team updates should always include a quick reminder for everyone to prioritise wellbeing and share ideas on how to make this easy in a busy environment.  What works for one is likely to work for others too. 
15. Wellbeing encourages quality work: A short break to stretch and breath can enhance concentration and productivity and reduce stress levels.  Encourage staff to take regular moments through the day to re-establish their focus.
16. Associate wellbeing with professional success: Training, development and leadership programmes should always include an element of wellbeing.  Staff attend these programmes in order to develop their professional success.   A fundamental part of this success is making sure they are in the best mental and physical state to perform at their best.  Including a combination of strategic wellbeing in the form of workshops, and practical wellbeing in the form of sessions that get people moving, will cater for all learning styles, ensure that messages stick and make each event memorable.
17. Reinforce wellbeing behavior and remove barriers to healthy living: All meetings, reviews and planning sessions should feature plenty of water, fruit, nuts, seeds, healthy snacks and meals as well as the traditional supply of coffee, pastries and sandwiches.  There should also be regular micro breaks to allow people to stretch and clear their head for more focused thinking and to maintain a positive learning state. Movement should be encouraged with breakout sessions on the go, ideally outside if the weather allows.
18. Focus on the benefits of wellbeing: Send regular communications relating to why people will want to take advantage of your programme.  Most individuals know what they should and shouldn’t be doing in relation to healthy living so you need to get them motivated in relation to all the possible benefits of taking prompt action and sharpening up their approach in this area.  Focus on the results they’ll experience, rather than what they’ll have to do to achieve these results.
19. Anticipate excuses: Just as most people know what they should be doing when it comes to healthy living, they’re also very familiar with the reasons why they don’t quite get the results they know they could be capable of.  Find out the most common reasons (otherwise known as excuses) cited within your business for not optimising wellbeing choices – it could be lack of time, workload, travel commitments or considerations outside of the office – and highlight solutions to these issues regularly when communicating about your programme.
20. Wellbeing should be proactive: Don’t just tell everyone (again) about the negative implications of high blood pressure, cholesterol or body fat.  Provide them with an opportunity to find out their current measurements and get specific advice on how to make improvements where appropriate.  Heart disease isn’t known as the silent killer for nothing and a simple screening will reassure many and provide positive actions for others.  Knowing the facts combined with a simple action plan for maintaining healthy numbers will motivate far more people to do make positive choices than yet another list of negative associations with generic health risks. 
21. Take things to the next level: To maximise the success of your programme, always plan one step ahead. If a corporate gym membership is relevant for your business, set it up, but don’t stop there.  Think about how you can fast track results for those keen to take advantage of it with targeted training information and coaching.  Consider innovative ways in which you can persuade waverers to take the plunge and get themselves along to the gym regularly. This could be some type of challenge, loyalty reward scheme or social and fun element. Then think about what you need to do to appeal to and encourage similar results for those who will never be attracted to a gym.  Simply setting up initiatives isn't enough, you need to encourage maximum participation and results at every stage.
22. Prioritise areas where benefits are far reaching: Healthy living information will benefit individual employees and, in turn, their colleagues, family and friends. Knowing what choices to make and being motivated to make them helps people feel better at work and throughout the rest of their weekly routine. Energetic and dynamic role models inspire others to follow their lead and very soon your office will become a vibrant place to be.  Think carefully about which initiatives in your programme will generate such a depth of success that they eventually sell themselves.
23. Think bespoke: General wellbeing tips are great but targeted messages are even better. The content and tone of your communications can be easily flexed to appeal to office workers, engineers, scientists, sales teams, technical experts, creative types, financial minds, those who commute, those who travel and anyone who works from home. Specific populations that receive bespoke messages are far more likely to sit up and take notice.  They’re also far more likely to take action and get results.
24. Be original: Just one or two original elements to your programme can ignite interest in the whole range of initiatives. 
25. But there’s no need to reinvent the wheel: Being original might not mean continually devising new initiatives but can be achieved by putting your organisation’s spin on some established tried and tested ideas.  The way in which your initiatives are branded or how they relate to company culture and values might be what make them most appealing to your staff.
26. Encourage personal responsibility:  Make it clear that you are happy to provide initiatives and resources as long as staff continue to take advantage of them. Collect data on the popularity of initiatives both by participation and with feedback on results achieved. Aim to have a variety of initiatives in your programme and prioritise value for money.
27. Create accountability: Every initiative should have moments of review that encourage staff to focus their efforts within a specific time frame.  If initiatives are too open ended, the speed of results will be too.  Wellbeing days should be regular to encourage staff to make progress between events.  Workshops and training modules should include follow up at regular intervals.  Lifestyle coaching programmes are a great way to add motivation as well as accountability to any wellbeing programme.
28. Create an environment ripe for quick success.  There are a few different theories on how long it takes to change a habit and achieve positive results but what’s clear from human nature is that often people take as long as you give them to complete specific tasks.  Deadlines and expectations can be used to your advantage when it comes to wellbeing communications.  Broadcast messages that focus on the simple but effective changes people can make right now to achieve positive results sooner rather than later.  This approach very quickly removes perceived barriers to wellbeing success.
29. Give meaning to wellbeing: Making the right choices with healthy living can seem like an abstract concept for many or a low priority in the middle of a busy day.   Make sure you regularly communicate the clear relationship between what we eat, how we get active and how we slept, rest, recover and manage stress; and how we feel moment by moment through the day and perform through the week.  The more immediate people perceive the benefits of making healthy choices to be, the more likely they are to stay on track.
30. Add a sense of urgency.  Good wellbeing shouldn’t be about hoping things will be better in the future, it’s about knowing what to do right now to make things better today.  Encourage people to act now rather than procrastinate and illustrate in detail how small steps in the right direction can add up to huge results.  One less coffee, a healthy snack, a carefully planned evening meal and a bit of fresh air will increase energy levels today, aid good sleep tonight and encourage a more productive tomorrow.  Start this simple process right away and every day to come can be more rewarding.
31. Broadcast success stories: One of the biggest motivators to for staff to make wellbeing changes is reading stories of people like them having achieved great results. The more you publicise success stories, the more interest you will have in your programme.
32. Tackle wellbeing myths: Many people have established beliefs about a whole range of wellbeing areas. They may think that healthy eating is expensive or that workouts need to be long in order to be effective. Providing them with alternative approaches can be an immediate trigger to success.  A simple food plan with meal ideas and costs can show people how economical (and tasty) healthy eating can be. A selection of sample workouts that illustrate how to achieve fitness and weight loss results with 20-30 minute workouts will motivate all those who are pressed for time to get active.
33. Provide a personal experience people will remember: Wellbeing presentations and workshops can convey a huge amount of information and work most effectively when they include an interactive element that will engage each participant, paint a clear picture of how they can personalise the messages and ensure they leave with a motivating individual plan of action.
34. Encourage staff to learn by doing. If you’re aiming to help staff improve their fitness and energy levels, don’t just explain the benefits, make sure they experience them. Fitness sessions, yoga, Pilates, self defence classes and dance workshops will all leave people with a smile on their face and a sense of achievement. Healthy eating workshops should be made interactive with props, demonstrations, menu ideas and tastings.  Stress management coaching needs to include practical strategies staff can implement right away and benefit from immediately.
35. Encourage staff to model business success strategies and apply them to wellbeing: Chances are that with a little more planning, each individual’s wellbeing efforts could be more effective.  Applying the proven office strategy of plan, do, and review to wellbeing is an easy way take results to the next level.  Most staff employ this strategy regularly to complete projects successfully and on time, but sometimes people simply forget to apply what works in one area and use the techniques elsewhere.  Remind them to be as strategic with achieving their wellbeing goals as they would with any other important task.
36. Create a supportive environment: Check your wellbeing messages are consistent with the environment in which staff operate each day. When advocating healthy eating, make sure you have a wide range of choices available in the staff restaurant and that there are alternatives to traditional items in vending machines. Ideally there should be some food preparation facilities or a microwave so that staff are always able to be self supporting with meals and snacks if they choose to do so.
37. Think small for big results: When it comes to healthy living, feeling great and getting results that last, small actions really do add up. Regularly remind staff (in a variety of ways so the message doesn't wear off) that one or two extra glasses of water a day can massively improve their energy levels. Just 15-20 minutes of walking a day could add up to more than 20 miles a month. And just one extra piece of fruit or veg a day will provide valuable vitamins and nutrients to boost immunity.
38. Move with the times: Staff face different wellbeing challenges throughout the year, so while some of your initiatives will be fixed features in the programme, you can also inject new life into your initiatives regularly by targeting seasonal themes. The wellbeing behaviours staff think themselves capable of in the winter will be different from during the summer so make sure you keep them supplied with relevant guidance.  You can also tap into national and international health awareness weeks and months to keep your programme prominent on the organisation’s agenda.
39. Positive action with a sense of purpose: Sitting still for too long at work crushes physical and mental efficiency.  We were designed to move regularly so encourage staff to get mobile when they can and, when they are on the go, move quickly and with a sense of purpose.  This will get the blood flowing to wake the body and provide extra oxygen to the brain to enhance creativity and focus.
40. Get meetings moving: Most of us have seen someone looking drowsy in a meeting but this is far less of a problem if meetings are conducted on the go. Walking while meeting keeps people alert and also focuses their mind on discussing and retaining vital information rather than doodling rambling notes they forget about as soon as they leave the room.
41. Know your audience: Some employees are competitive and will respond positively to individual and group wellbeing challenges.  A more technical audience may benefit from a regular supply of detailed facts and figures to motivate them to change. Always be aware of the differences in male and female motivation when it comes to wellbeing behaviour change and tailor your initiatives and communications accordingly. 
42. Keep initiatives simple and create talking points: Basic health or fitness assessments provide staff with clear measurements of their current wellbeing and provide a benchmark for future progress. Many employees are keen to know their numbers but don’t have the means to find out what they are.  Providing regular opportunities to gather information and track progress is easy to set up and can create a real buzz around your office.
43. Boost engagement: Many people have questions around wellbeing topics but they rarely have the opportunity to have these questions answered.  Setting up wellbeing awareness events where staff can ask their questions to experts not only provides them with valuable information they can act upon quickly but also enhances your reputation as a caring employer thus improving engagement in the long-term.
44. Get some personality into your programme: Some corporate wellbeing programmes are endorsed by household names while others are backed by key players from the organisation.  Either way, adding the right face or faces to your initiatives can provide staff with clear role models to follow and results to aspire to.
45. Time your initiatives appropriately for maximum impact: During periods of increased pressure, resilience coaching for individuals or workshops for teams can be the difference between staff scraping through tough times or embracing their circumstances and using moments of challenge to learn and grow stronger for the future.
46. Offer flexible solutions: Wellbeing coaching can be conducted over the phone as well as via face-to-face contact meaning you can offer elements of your programme to staff no matter where in the world they’re located.
And finally,
47. Always aim for the biggest bang for your buck: Plan initiatives that will really get people talking about wellbeing and excited about the programme you’re offering.  Remember, targeted initiates may last for a few weeks or months but the results can live on for many years to come. The best wellbeing programmes have the potential to change lives forever.

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Pushing the Boundaries of Performance: 3 Simple Guidelines


Following last weeks blog, 'Do you know what you're really capable of?' I thought it might be useful to share some tips on how you can discover what you might be capable of, both from a physical performance and a business performance perspective.

First, a short practical, personal example.  I'm currently training to attempt a personal best time at a half marathon.  It's a hilly course so I've been spending a lot of time recently running up hills.  Last week while running steady laps of a local hill I was thinking to myself that I'm quite pleased with how the time it takes me to lap this route has steadily dropped over the last few weeks, but I felt that I'd probably got to the stage where the laps were unlikely to get much quicker.  

Then, on lap 12 (it's not a long circuit) I was overtaken on the downhill section.  That wasn't great so I increased the pace a bit and got back in front on the flat part of the circuit, only to be overtaken up the hill again.  I used my fellow runner as a pacemaker and followed him up the hill (where he stopped) and I carried on to discover I'd completed the lap a good 20-seconds faster than ever before.  The rest of my laps were all quicker than my previous best time and I finished my run very happy and thankful to the guy who jolted me out of my familiar rhythm.

So, what's the point?  Basically, if you want to progress quickly in sport and in business, remember to follow 3 simple guidelines:

1) Get a training partner or get a mentor.  Someone who will challenge you and prevent you from falling into a comfortable routine.

2) Join a club or change who you spend time with.  Surrounding yourself with great performers and high achievers will spur you on to great things.

3) Set tight deadlines. Whether it's sporting events or career development, aiming to achieve success sooner rather than later keeps momentum and helps you see opportunities where others may miss them.

Finally, I guess the last piece of advice would be to find some hills.  Real or metaphoric, seek them out, discover a way to conquer them and move on to the next one.

Photo by LuciusArt Fotografie (Flickr)

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Thursday 24 October 2013

Peak Performance: do you know what you're really capable of?

This month saw the Ironman World Championships decided in Kona, Hawaii.  Both the men's and the women's race were hotly contested and there was a surprising comment by the eventual female winner, Mirinda Carfrae.

"I didn't know I had a performance like that in me."


Surprising because, despite all the training and competing she does at this level, she still didn't know what she was ultimately capable of when she put her mind (and body) to it.  It must have been an amazing feeling to find out, particularly given that she also said, "I just had one of those days where you don't hurt." Not bad for someone who set a new course record.

On a different level, I recently led a group of executives through a fitness session at the end of which one remarked that it was the most exercise he'd done for 30 years.  I think he was as pleased to get round the park as Mirinda was to break the course record at Ironman Kona.

It made me think about how often we really test ourselves and find out what we're made of, both in a physical capacity but also in relation to our daily challenges, professional and personal.


Pushing ourselves usually means that progress and new achievements soon become the norm as we endeavour to regularly raise the bar on our achievements so it's vital to make sure you stretch yourself regularly. 

So consider, what are you doing today that is completely within your capabilities and comfort zone?  Even if it's something that others would find challenging, if it's routine for you, how long would you want this behaviour to feature in your schedule before you'd be bored?

Today's challenge
What are you doing today that is a real challenge?  Something completely out of your comfort zone? Something that you know is important for you, and that you really want to do, but you're not quite sure you'll pull it off?  Is there anything like this today?  Or tomorrow?

Now consider if, over the medium term, you feel that the balance of your routine is appropriate to keep you focused, confident, engaged and progressing through life?


If not, take a moment to think about some exciting challenges that you can insert in the future and make sure they are a regular feature of your schedule.  

You might be pleasantly surprised at what you find out you're capable of.

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Wednesday 23 October 2013

9 Top Tips to Help Manage Pressure


A recent study claims that stress affects two thirds of employees and beyond this statistic, stress affects almost everyone at some point. 

National Stress Awareness Day is November 6, 2013 and to mark the event we've compiled some top tips for you to share it with staff.

The tips are all simple lifestyle choices that help employees take daily action to reduce stress and improve energy levels and resilience.

Our Resilience Workshop has been hailed as, 'The best training course I've ever attended'. If you think your staff would benefit from support with boosting their personal effectiveness please contact us at info@the-tonic.com

9 Top Tips to Help Manage Pressure

1. Stress is not the enemy
Managing stress does not necessarily mean eliminating stress from your life.  The key to successful stress management is to know how far you are able to move out of your comfort zone, and how often you are willing to do this.  Provided you anticipate and manage periods of high demand, and balance these with appropriate periods of review and recovery, you'll be in control of your commitments and your attitude, and well positioned to communicate any concerns you may have if you feel you're moving away from your zone of best performance. 

2. Managing stress levels with healthy eating
Each day, aim to consume more foods that calm you than those which can aggravate stress. Oily fish, chicken, turkey, whole-grains, berries and nuts, will all help keep you calm.  Caffeine, sugar, chocolate, pastries, refined carbohydrates, high fat foods and alcohol can all contribute to increased stress levels.

3. How to get a great night of rest and recovery
To be at your most resilient, you need to rest and recover well at night, but in very busy periods people can find it difficult to relax unwind and sleep well.  Spend a little time researching your guaranteed pre-sleep routine for the period leading up to bedtime to ensure that you are able to fall asleep promptly when you’d like to, and achieve optimum quality and quantity of sleep.  A warm drink and a few pages of a novel may be all you need to ensure good sleep.  Don’t be tempted to work right up to the moment when you drop off.

4. Move more, stress less
Movement helps rid the body of stress hormones quickly so, even during your busiest periods, make sure you move regularly.  Don't view moving away from the desk as lost working time but instead associate it with an opportunity to stay calm, change your perspective, think creatively, and come up with some solutions that might be hard to access while sitting in front of your computer. 

5. Balance your life and set some boundaries
Stress can be caused by too much work (or too much of anything in life) leaving you feeling that the balance isn't where you'd like it to be. You'll find it harder to maintain balance in your routine if you're not clear what good balance looks like so be diligent in planning and making time for the things you enjoy and that nourish your overall success or there are plenty of other less enjoyable jobs waiting to steal that time. 

6. Give yourself a break - regularly
Your mind and body need regular moments of distraction.  Compile a list of small actions that you can do every day that you enjoy, that help you feel totally in the moment and that make you happy. Then find an effective way to remember to put these actions into place. A few moments of reflection / distraction every 90 minutes can boost motivation and focus, and lead to your entire day being more productive. 

7. Drink water, stay calm
Dehydration makes us irritable which leads to stress all round.  Drink your 2-litres every day without fail.

8. Breath, relax, refocus
It sounds obvious but we think better and feel calmer when there's plenty of oxygen flowing to our brain. Regular breaks to breath deeply and reassess your priorities for the day will help you minimise stress from morning to night. 

9. Be a stress-reducing role model
Where you can, aim to reduce stress for others.  Simple actions can make a huge difference so look to see where you can support your colleagues and they will look out for opportunities to return the favour.  Consider how you might avoid adding any stress to colleagues today – this is easily achieved by thinking about how you communicate.  Aim to be focused with your emails, conversations and meetings so that you always help others to move projects steadily forward.  Communicate messages that save colleagues time, rather than costing them time.

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Wednesday 9 October 2013

Fantastic wellness results in just 4-weeks


This week we concluded the wellness programme on one of the 4-week executive training programmes that are a regular feature in our calendar.  

The current group has been outstanding in their dedication all things wellness related.  The participants on the programme are attending from around the world and when they arrive many of them aren't really sure what the wellness part of their programme will entail, and a few aren't really aware that wellness will feature at all.  

Without exception the entire group took full advantage of the opportunity to analyse their current approaches to their health and wellness and make a few key changes.  We provided them a selection of resources - presentations on key wellness topics, health assessments, coaching and practical sessions such as yoga, Pilates and fitness.  The rest was up to them.

The changes made by the group can be summarised as follows:

  • Eating more healthily
  • Drinking less coffee or no coffee at all
  • Planning a more organised sleep routine
  • Drinking less alcohol or no alcohol at all
  • Eating fewer sugary meals or snacks
  • Restarted exercise / running / swimming / gym
  • Stopped skipping meals
  • Eating more fruit and / or vegetables
  • Walking at least 10,000 steps a day
  • Trying out some new exercise ideas
  • Eating more regularly and making better choices
  • Listening to my body more
  • Drinking more water
The benefits reported by the group include the following.  And remember, this has all been achieved in less than 4-weeks and in the middle of a very busy executive leadership programme:
  • More efficient use of exercise time
  • Better energy – personal and professional
  • Really enjoyed new activities. Pilates and yoga very effective
  • Feels like I’m on a wellness retreat
  • Personal wellness much more of a priority now
  • Now view wellness as essential and indispensible in terms of career and personal life
  • Weight loss
  • Better concentration levels
  • Better quality of sleep
  • Improved responsibility for my own wellness
  • Thinking more clearly
  • Reduced pain from injuries
  • Feel more energetic, feel happier

This demonstrates very clearly that you don’t need long to make positive changes with your approach to wellness and personal performance, or to experience fantastic results.  

So why not think about the biggest difference you could make to how you feel and how you perform over the coming month?  Your results could be amazing.

Good luck!

Image by MoHotta18 at Flickr

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